2-1-1 @ IMPACT is a central access point for Milwaukee County residents who need assistance with family, health and social services. This 24-hour central access point for information and referral serves nearly 100,000 people each year. It is prevention and pre-crisis focused. When someone calls 2-1-1 @ IMPACT, they will speak with a Community Resource Specialist – a professional trained to listen carefully to the caller’s needs, help assess their situation and connect them to an agency that will respond to their needs.

Assistance is available for a wide range of issues, including:

* Emergency Food
* Alcohol or Other Drug Abuse
* Health Care
* Homelessness and Emergency Shelter
* Financial Assistance
* Family and Parenting Issues
* Mental Health Care
* Legal Assistance
* Housing Concerns
* and many more…

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